Privacy Policy

1. Information We Collect

We collect information you voluntarily provide through our website and the Sypur application. This may include your name, email address, organization name, information about your organization or mission, and stories or other content (such as text, audio, video, or images) that you choose to submit through the platform.

2. How We Use Your Information

We use your information to:

• respond to inquiries;

• operate and improve the Sypur platform;

• store and organize submitted stories;

• provide features such as transcription or AI-assisted summaries where applicable; and

• communicate with you about your account or our services.

3. Sharing Your Information

We may share your information with trusted third-party service providers who help us operate the Sypur website and application. These providers may include cloud hosting and storage providers, email services, and AI processing providers. They process information only as necessary to provide services on our behalf and are required to protect your information in accordance with applicable privacy laws and our agreements with them.

4. User Content

Stories, photos, audio recordings, videos, and other content submitted through Sypur remain the property of the submitting organization. Sypur processes and stores this content solely to provide the services requested by our customers and does not use submitted content for marketing purposes without permission.

5. AI-Assisted Features

Sypur may provide AI-assisted features, such as transcription, summarization, or similar functionality. When these features are used, submitted content may be processed as necessary to provide the requested functionality. Sypur does not use submitted content for marketing purposes without permission.

6. Data Retention

Personal information and submitted stories are securely stored using trusted cloud infrastructure providers. We retain this information only as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, or as directed by the organizations using Sypur. You may request deletion of your personal information by contacting us at support@sypur.io.

7. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or loss. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

8. Your Rights

You may request access to, correction of, or deletion of your information by contacting us at support@sypur.io.

9. Third-Party Links

Our website or application may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact

For questions, concerns, or requests related to this Privacy Policy, contact us at support@sypur.io.